Previous incidents

Full Status Report:
At 21:10, our Amsterdam (AMS) site was hit by multiple unusually large 3 Gpps (3 billion pps) DDoS attacks. This temporarily degraded mitigation, affecting customers using the “Always On” protection filter.

Between 21:10 and 22:03, we adjusted filtering configurations to reduce load on the filtering servers.

At 22:03, we deployed a final change. During a subsequent large attack, an unforeseen configuration issue caused packet filtering to revert to less efficient mechan...

We've implemented a solution.

It seems like a connection limit was reached, we've resolved the issue by increasing the limit.

We've implemented a solution, we're already in the process of upgrading our protection capacity to prevent this in the future.

Between 18:18 and 18:20 CEST, we detected a partial outage affecting two transit ports on Edge Router 1 (AMS17). Our network automatically rerouted traffic around the affected ports. While this caused a brief reroute for a small portion of traffic, the majority of traffic remained unaffected.

We've implemented a solution, we're already in the process of upgrading our protection capacity to prevent this in the future.

Post-Incident Report: AMS VPS Cluster Outage

Date: 21st of August, 2025
Impact Period: ~3:00 PM – 4:08 PM CEST

At approximately 3:00 PM CEST, our AMS VPS cluster experienced an outage due to an unexpected loss of power on the A feed. Under normal conditions, the B feed should have automatically taken over, but this failover did not occur. Upon investigation by our on-site technician, we discovered that the B feed was overloaded. This issue was traced back to an error in the PDU reporting so...

The node is back online, we are scheduling maintenance to replace the faulty stick.

The issue has been resolved.

This issue has been resolved, we're still investigating the root cause.