Previous incidents

February 2024
No incidents reported
January 2024
Jan 19, 2024
1 incident

Emergency maintenance on VPS-1 NYC

Maintenance

Resolved Jan 19 at 11:20pm CET

We will be performing emergency maintenance on VPS-1 NYC to resolve current performance issues on this node

This maintenance shouldn't take longer than 20 minutes

Jan 06, 2024
2 incidents

Partial packetloss Amsterdam

Degraded

Resolved Jan 06 at 09:42pm CET

We have been monitoring the network and we have concluded that it's stable again.

1 previous update

Scheduled Network Upgrade and Potential Degraded Networking

Maintenance

Resolved Jan 06 at 08:00am CET

We will perform an essential network upgrade planned for Saturday, 6th January 2024, at 8:00 AM Central European Standard Time (CEST).

These changes improve our protection against Distributed Denial of Service (DDoS) attacks, improve bandwidth capacity, and ensure superior service reliability. Moreover, this upgrade will be a vital part of the launch of our new Nikhef location.

While we work to implement these upgrades, customers may experience intermittent packet loss as we migrate tr...

December 2023
Dec 31, 2023
1 incident

Network issues core network Amsterdam

Downtime

Resolved Dec 31 at 02:23pm CET

An unassuming config change that was expected to have no negative side effects, once applied, seems to have triggered a software bug causing internal connectivity inside of the distribution layer of the network. These changes have now been reverted. Our team will be re-assessing these changes and will, with the necessary preparations made, push these changes at a later date.

3 previous updates

Dec 21, 2023
1 incident

Detected network issues in dedicated server rack AMS-07

Degraded

Resolved Dec 21 at 03:35pm CET

The failed switch has been replaced and the network is confirmed to be stable again after testing for a couple minutes.

1 previous update

Dec 08, 2023
1 incident

Emergency maintenance on VPS-1 NYC

Maintenance

Resolved Dec 08 at 11:00pm CET

We will be performing emergency maintenance on VPS-1 NYC in 1 hour, due to early hardware failure indicators, maintenance should take about 15-20 minutes.

We are extremely sorry for the short notice and inconvenience caused.