Previous incidents

November 2023
Nov 18, 2023
1 incident

VPS Node network problems


Resolved Nov 18 at 04:01pm CET

We've identified and fixed the root cause of degraded performance on our Amsterdam VPS cluster.

1 previous update

Nov 14, 2023
1 incident

VPS Issues Amsterdam


Resolved Nov 14 at 02:29pm CET

After extensive monitoring of our virtual platform, it now appears to be stable and fully operational again.

The issue originated from a bug in the service daemon managing our virtual firewalling causing the CPU to become overloaded with system interrupts trying to process the traffic. A temporary work-around has now been implemented. A permanent solution has been found and will be implemented in a future scheduled maintenance window.

In the event of any further service interruptions, p...

3 previous updates

Nov 12, 2023
1 incident

AMS01 Upgrades


Resolved Nov 12 at 12:00pm CET

On Sunday 12 November, we will be performing hardware upgrades to improve overall performance specifically IO operations for high performance compute tasks.

October 2023
Oct 08, 2023
1 incident

DDoS Protection related upgrades


Resolved Oct 10 at 01:34am CEST

The DDoS Protection related maintenance has been completed

1 previous update

Oct 03, 2023
1 incident

Network upgrades Amsterdam


Resolved Oct 04 at 10:58pm CEST

This maintenance has been fully completed after monitoring the network for 24 hours making sure that it is fully stable.

4 previous updates

Oct 01, 2023
1 incident

Emergency maintenance on VPS-1


Resolved Oct 01 at 12:00am CEST

We have detected hardware failure on VPS-1 AMS causing this node to malfunction, to guarantee the stability of this node we need to replace the hardware which is experiencing the failure, this will cause a brief downtime while we are replacing this component (15-20 minutes)

September 2023
Sep 03, 2023
1 incident

AMS Upstream maintanance


Resolved Sep 03 at 01:30pm CEST

Our upstream transit provider in AMS will be performing maintenance to resolve some of the packet loss issues experienced in the last couple days, this maintenance can cause some packet loss while it's being performed.