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Downtime

Network issues core network Amsterdam

Dec 31, 2023 at 12:37pm UTC

Resolved
Dec 31, 2023 at 01:23pm UTC

An unassuming config change that was expected to have no negative side effects, once applied, seems to have triggered a software bug causing internal connectivity inside of the distribution layer of the network. These changes have now been reverted. Our team will be re-assessing these changes and will, with the necessary preparations made, push these changes at a later date.

Updated
Dec 31, 2023 at 01:07pm UTC

The issue has been resolved, a detailed statement will be posted later.

Updated
Dec 31, 2023 at 12:46pm UTC

We've identified an issue affecting our core network whilst performing routine maintenance on our equipment to improve network performance and stability. Technicians have been dispatched to restore the equipment to normal operation.

Created
Dec 31, 2023 at 12:37pm UTC

We are investigating network issues in the core network in Amsterdam