Previous incidents

January 2024
Jan 06, 2024
1 incident

Partial packetloss Amsterdam

Degraded

Resolved Jan 06 at 09:42pm CET

We have been monitoring the network and we have concluded that it's stable again.

1 previous update

December 2023
Dec 31, 2023
1 incident

Network issues core network Amsterdam

Downtime

Resolved Dec 31 at 02:23pm CET

An unassuming config change that was expected to have no negative side effects, once applied, seems to have triggered a software bug causing internal connectivity inside of the distribution layer of the network. These changes have now been reverted. Our team will be re-assessing these changes and will, with the necessary preparations made, push these changes at a later date.

3 previous updates

Dec 21, 2023
1 incident

Detected network issues in dedicated server rack AMS-07

Degraded

Resolved Dec 21 at 03:35pm CET

The failed switch has been replaced and the network is confirmed to be stable again after testing for a couple minutes.

1 previous update

November 2023
Nov 18, 2023
1 incident

VPS Node network problems

Degraded

Resolved Nov 18 at 04:01pm CET

We've identified and fixed the root cause of degraded performance on our Amsterdam VPS cluster.

1 previous update

Nov 14, 2023
1 incident

VPS Issues Amsterdam

Downtime

Resolved Nov 14 at 02:29pm CET

After extensive monitoring of our virtual platform, it now appears to be stable and fully operational again.

The issue originated from a bug in the service daemon managing our virtual firewalling causing the CPU to become overloaded with system interrupts trying to process the traffic. A temporary work-around has now been implemented. A permanent solution has been found and will be implemented in a future scheduled maintenance window.

In the event of any further service interruptions, p...

3 previous updates