Previous incidents

The issues have been resolved, a detailed statement can be found below:

At 00:00 local time in Amsterdam, we identified widespread network problems. Upon conducting a thorough investigation, we noticed that these issues were isolated to the Amsterdam Location. Once this isolation was known, our immediate actions involved troubleshooting network configurations within our core routers. Simultaneously, we engaged in discussions with our upstream providers to ascertain the presence of any pote...

Due to ongoing issues with the current hardware, we will be performing hardware changes for the VPS Node AMS03.

The emergency maintenance at the upstream provider has been completed.

We have managed to recover both raid arrays and the servers are back online

We will be upgrading our Amsterdam core network, we will be adding a lot of additional capacity and will perform route changes which will lower latency.

This upgrade is also a fundamental part of our new additional DDoS Protection systems, we do not expect any downtime but some packet loss might occur.

Maintenance window start: 09:00am CEST
Maintenance window end: 20:00pm CEST

All services are operational again in New York, we will be closely monitoring to make sure that everything keeps working as expected and we will be looking into our options in regard to the issue in general, we will also be closely reviewing if the steps taken by the datacenter are within guidelines.

We will provide a detailed statement later on regarding our future steps we will be taking.

We will be performing Emergency Maintenance on VPS-03, the downtime will be around 30 minutes.

All vpsses will be gracefully shutdown before the maintenance and started again automatically after the maintenance.