Previous incidents

Our engineer has replaced the faulty component, and AMS04 is back online.

Our sincere apologies for the inconvenience caused.

If you have any further questions, please do not hesitate to reach out through a support ticket.

Update – Resolved

The incident has been fully resolved, and all affected services are operating normally.

During a scheduled maintenance activity, an unexpected issue caused a partial network outage affecting a limited number of racks at our Digital Realty AMS5 location. Depending on the affected rack, the interruption lasted approximately 5–10 minutes.

The root cause has been identified, and corrective measures have been implemented to prevent this from occurring again. In addition, we ha...