Maintenance

April 2025
No maintenance
May 2025
May 18, 2025
1 maintenance

User ticket data missing

Maintenance

Resolved May 18, 2025 at 02:39pm UTC

Due to recent system maintenance and updates, some user ticket history is missing. It's also possible that a small amount of other data was affected. If you require information from ticket history or suspect other information is missing, please contact us through live chat or email us at contact@royalehosting.net for next steps. We apologize for this issue.

May 26, 2025
1 maintenance

Scheduled software upgrade DDoS mitigation platform

Maintenance

Resolved May 26, 2025 at 07:00am UTC

Date: Monday, 26 May 2025
Time: 09:00 – 11:00 GMT+2

We will conduct scheduled software upgrades on our Corero mitigation platform during the specified time frame.

Mitigation services will operate fully throughout the maintenance period. However, please be aware that data from the mitigation system will be temporarily inaccessible on the Shield panel while the upgrades are ongoing.

We appreciate your understanding and will promptly restore service visibility after completion.

May 28, 2025
1 maintenance

New York network upgrade

Maintenance

Resolved Jun 28, 2025 at 06:37am UTC

Due to our Nikhef maintenance taking longer than expected, as well as other emergencies that arose in between, this has unfortunately been delayed slightly.

Our engineer will visit the data center on July 1st to complete the final changes, after which we can finalize the configuration and move it into production.

6 previous updates