Maintenance
New York network upgrade
Resolved Jun 28 at 08:37am CEST
Due to our Nikhef maintenance taking longer than expected, as well as other emergencies that arose in between, this has unfortunately been delayed slightly.
Our engineer will visit the data center on July 1st to complete the final changes, after which we can finalize the configuration and move it into production.
6 previous updates
Scheduled software upgrade DDoS mitigation platform
Resolved May 26 at 09:00am CEST
Date: Monday, 26 May 2025
Time: 09:00 – 11:00 GMT+2
We will conduct scheduled software upgrades on our Corero mitigation platform during the specified time frame.
Mitigation services will operate fully throughout the maintenance period. However, please be aware that data from the mitigation system will be temporarily inaccessible on the Shield panel while the upgrades are ongoing.
We appreciate your understanding and will promptly restore service visibility after completion.
User ticket data missing
Resolved May 18 at 04:39pm CEST
Due to recent system maintenance and updates, some user ticket history is missing. It's also possible that a small amount of other data was affected. If you require information from ticket history or suspect other information is missing, please contact us through live chat or email us at contact@royalehosting.net for next steps. We apologize for this issue.