Maintenance

The maintenance has been completed without impact; NL-IX has been enabled again.

We will be performing network maintenance in our AMS5 and AMS17 locations in preparation for the upcoming DDoS Mitigation upgrades.

This maintenance is a necessary step to ready our systems for the upgrade process. We do not anticipate any downtime or interruptions to your services during this period; short windows of minor latency increases may be experienced due to a repropagation of routes.

The maintenance has been completed without any issues

Due to recent system maintenance and updates, some user ticket history is missing. It's also possible that a small amount of other data was affected. If you require information from ticket history or suspect other information is missing, please contact us through live chat or email us at contact@royalehosting.net for next steps. We apologize for this issue.

Date: Monday, 26 May 2025
Time: 09:00 – 11:00 GMT+2

We will conduct scheduled software upgrades on our Corero mitigation platform during the specified time frame.

Mitigation services will operate fully throughout the maintenance period. However, please be aware that data from the mitigation system will be temporarily inaccessible on the Shield panel while the upgrades are ongoing.

We appreciate your understanding and will promptly restore service visibility after completion.

Due to our Nikhef maintenance taking longer than expected, as well as other emergencies that arose in between, this has unfortunately been delayed slightly.

Our engineer will visit the data center on July 1st to complete the final changes, after which we can finalize the configuration and move it into production.