The issue has been resolved

At 22:52:45 (AMS time), we detected network issues on one of our VPS hypervisors (AMS07), resulting in packet loss for some services. Our team began investigating immediately.

The packet loss issue on the affected hypervisor was successfully resolved at 23:02. However, during recovery, this triggered a chain reaction that caused temporary service degradation across the wider AMS cluster. These secondary issues were fully identified and resolved by 23:06:15, at which point all services returned to normal operation.

We sincerely apologize for the inconvenience this incident may have caused and appreciate your patience while our team worked to restore stability.

If you have any questions, concerns, or believe you are still experiencing issues, please do not hesitate to open a support ticket, and our team will be happy to assist you.